Returns & Exchanges

At Raven Cues, we stand behind the precision of our equipment. If you are not completely satisfied with your purchase, you may return your unused item within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Authorization (RA) number.

• 2.
  Pack with Care

  Place the cue in its original protective packaging, ensuring all joint protectors and accessories are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or ship your exchange within 5-7 business days.